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Shipping Policy

Our efficient delivery service is solely responsible to get our readily available stock to you. Once your order is placed, we ensure your product reaches within a committed span of time.

 

We try our best to ship your orders as soon as possible, but our valuable customers should understand that delivery time depends on many factors like political conditions, weather conditions, etc. Our usual delivery time is 2 to 3 working days.

 

*Delivery time for rural and remote areas cannot be confirmed.

*Orders booked from some remote and distant areas that are not covered by our service areas can only be entertained if you pre-pay your order’s full payment via bank account transfer or EasyPaisa service.

Return Policy

 Please read through our Return Policy on this page to understand our return procedures and make sure your item is eligible for return.

You will have 7 days after an item is delivered to you to notify us that you want to return the item. This means if your item was delivered e.g. on the 5th of the month, you have till the 12th to initiate a return. If the item you wish to return meets the criteria mentioned below, your return can be initiated by contacting us.

 

Online Saman return policy is valid for 2 situations:

  • In case you are delivered the wrong product.

  • In case the product delivered to you has some defect or issue.

Returning an item is simple, just follow the steps mentioned below:

  • Check if your product meets all requirements.

  • Call or Email us and request a return.

  • Our team will provide the address of our office where you have to return.

  • Pack items as it is as received.

  • Arrange product pick up or drop off.

  • Your returned item will be Quality Checked.

 

If validated and Quality Check passes, you will be refunded for the item. 

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Online Saman